Articles

The UX of AI

Josh Lovejoy

Generative UI and Outcome-Oriented Design

Kate Moran and Sarah Gibbons, Nielsen Norman Group

The Dark Secret at the Heart of AI

Will Knightarchive

Bots won't replace apps.

Dan Grover

UX for AI (set of articles)

Multiple

How to Meet User Expectations for Artificial Intelligence

Kathy Baxter, Salesforce

The Building Blocks of Interpretability

Chris Olah & 6 others

Human-Centered Machine Learning

Jess Holbrook

Interpretable Machine Learning

Christoph Molnar

Robots that act like humans are a waste of time

Tristan Greene

Machine Learning is Very Much a UX Problem |

Yael Gavish

Fair Is Not the Default

Josh Lovejoy

Don’t Call AI “Magic”

M.C. Elish and danah boyd